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The monitoring service is provided by the manufacturer of the device IMD (Interactive Medical Development LC).
The MD.2 comes complete 800 number set-up and installation help.
The IMD Support Center is an integral part of the MD.2 Monitored Automatic Medication System. Staffed by trained personnel, the Support Center is available 24 hours a day, 7 days a week* to answer your questions and provide technical support.
If you should have a question, please call the Support Center toll free at 1-877-472-9037. They can answer questions on:
Initial setup and installation of the MD.2
Scheduling and information changes
Troubleshooting or technical support needed
If possible, please have the MD.2 SERIAL NUMBER when you call. The serial number is located on the inside of the locked cabinet and on the bottom of MD.2 unit.
* personnel are paged outside normal business hours
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e-pill Medication Reminders is Boston based medical device company. Since 1999 e-pill timers, watches, pill boxes and alarms have helped patients around the world remember to take medications on time (improve medication adherence / patient compliance).