Here are some of the questions we are frequently asked about this affordable assistive listening (hearing) aid: click to enlarge picture
"For the low price I didn't expect too much when I ordered the Audium2 but it works exactly as advertised. It is a wonderful product. I have had hearing aids for about 5 years but the Audium2 is so much more powerful. I can hear all sorts of things I cant hear with my regular hearing aids. I dont see how they can make it so good for this price. I would reccomend this product to anyone with hearing loss."
Because the Audium 2 is 20 times more powerful than a regular hearing aid it is able to compensate for mild to the most severe hearing loss. Users who could not be helped with regular hearing aids are able to hear clearly with the Audium 2. It has even worked successfully with persons with less than 2% of normal hearing.
No. In order to provide all the features of the Audium 2 it has been housed in a small case about the size of a business card. The unit may be placed in your pocket or it can be clipped onto your belt. The main unit connects to the ear pieces with a tiny nearly invisible wire.
Very sensitive. You will be able to hear sounds at long distances just as a person with normal hearing does. Audium 2 users frequently tell us they are amazed at the range and depth of field that they can now hear as well as the clarity. Customers who also have regular hearing aids tell us that they don't begin to compare with the sensitivity and overall performance of the Audium 2.
The sound from the Audium 2 is a rich wide band stereophonic sound unlike the narrow band of amplification obtained with a typical hearing aid.
Does the Audium 2 cause a howling noise in my ear at higher volume settings? Order your Audium2 here
No. The Audium 2 is specifically designed so that it can be operated at any volume level and NOT cause any squealing or howling noises that are common with regular hearing aids.
This is a common situation so a user adjustable BALANCE control is provided on the unit so that the sound can be proportioned between both ears for a natural balanced sound.
The Audium 2 is a full two channel system that includes two separate microphones and advanced noise canceling circuitry. The result is a unit with very high sensitivity without a lot of the background noise typically heard in regular hearing aids. Many customers who have used regular hearing aids are startled by the high fidelity clarity free of noise the Audium 2 provides.
The Audium 2 provides three user adjustable equalizers for each ear. These allow the user to set how much gain is applied to each of three bands of frequencies and tailor the sound to match the hearing loss independently in each ear. Regular hearing aids must be taken in for service to make this type of adjustment if it is even available. With the Audium 2 you make the adjustments yourself while you are listening to the unit so you get exactly the performance you want.
An equalizer is like a tone control on a stereo. It allows certain bands of frequencies to be boosted or reduced in level. The Audium 2 has three equalizers that are user adjustable for each ear. This allows the user to adjust the sound to match the specific hearing loss in each ear separately. This is a unique feature found only in the Audium 2.
Yes. It only takes a few minutes to adjust the unit to match your personal hearing loss in each ear. A simple set of step by step instructions makes tuning easy. Once you have set the unit to your needs you probably will only change the settings once or twice a year to match any changes in your hearing loss.
The Audium 2 uses a very advanced power cell that stores much more energy than regular batteries. The power cell is sealed inside the unit. It will operate your unit for about 30 to 36 hours before its charge is depleted. It can then be quickly recharged with the supplied charger.
As many times as you wish. There is no limit. Most users put their unit on charge when they go to bed each night so its always "topped off" by morning.
The telephone adapter is a small box that you attach to your telephone. The adapter does not interfere with normal telephone operation. When you wish to make or receive a call simply plug the Audium 2 into the telephone adapter and you will be able to hear the conversation clearly through your Audium 2.
The Audium 2 is warranted for 2 years from the date of purchase. During this period it will be repaired or replaced free of charge by simply sending it in to our service center. We will repair the unit within three days and return it to you. If the warranty has expired you can send the unit to our service center and it will be repaired within three days for a fixed fee of $25.
No. The Audium2 is a complex electronic device containing over 150 micro-electronic parts. These have been assembled under a microscope and are only serviceable with very special equipment.
The Audium 2 is an American (made in the USA!) made product assembled by highly skilled men and women in our factory in North Carolina. In the future we will be adding a Factory Tour section to this site so you can actually see units being made and meet some of the people in our company.
The Audium 2 is a sophisticated American made electronic device containing over 150 micro miniature components. By using advanced computer controlled assembly techniques and volume production we are able to bring a major new advance in hearing enhancement within the financial reach of all.
You must be satisfied with your purchase of the Audium 2. If after 30 days of use you are not satisfied for any reason simply return it to e-pill, LLC with your sales receipt for a prompt no hassle refund. Please call (1-800-549-0095) if your purchased your Audium2 from e-pill for your returns authorization.
If you are not satisfied with your purchase of the Audium 2 simply return it to e-pill, LLC 70 Walnut Street, Wellesley, MA 02481 with your sales receipt within 30 days of purchase for a prompt no-hassle refund.
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